Gather paperwork wherever patients & family are, reducing effort on staff.
Reduce stress on the patient & family going through admission.
Spend less time retyping into forms and screens. Works with your EHR.
Evidence based insights to shrink cycle times and grow your program.
Why VIP is better than an E-signature solution?
E-signature apps are designed to complete a transaction, not build a relationship with a new customer. They also aren’t designed for the seriously ill who have limited vision and dexterity.
What Agencies Say
I love using SmartMD
It has helped us to complete admissions more timely and to gather accurate information directly from the family. I love not having to write information on paper, fax or email and then wait several days to receive a signed hard copy back from the family or caregiver. Admission paperwork can now be completed in less than one hour versus our previous process that took half a day to days.Chuck Crisp
Connect & service patients sooner
VIP has allowed our team to connect and serve patients and families sooner, and it is easy to use. Finally, hospice admissions have a user friendly way to explain services and start the admission process electronically. We have been waiting for a solution like this for years!David Cook
What Patients Say
Making this Admission Process Easy
This system is amazing and extremely easy to navigate. I appreciate you making this admission process easy so I can quickly get my mother the care she needs.Caregiver
Pleasantly Surprised at How Easy it Was to Use
Initially, I was a little anxious to use the SMARTMD portal because I’m not very tech savvy. But, I was pleasantly surprised at how easy it was to use. The directions were simple and clear and the information and forms were presented in manageable segments so it wasn’t too overwhelming. Frankly, because I could do it at my own pace and it advanced me through the process, it was even easier than doing it in person with paper forms. I would highly recommend the SMARTMD portal as a way to document hospice consent forms.Joan
How It Works
Our Virtual Intake Portal (VIP) simplifies the process for intake, the admission nurse, patients, and their caregivers. We provide a simple step-by-step experience for patients and caregivers that reduces the stress of admitting to hospice. Admission nurses can help patients through the process online, or complete paperwork on their iPad at the patient’s home. Intake teams use our cloud app from the office or at home, to receive paperwork immediately (no waiting on faxes).
Step 1: Invite patient or caregiver.
Step 2: Patient clicks link to watch explanation of service videos and review forms.
Step 3: Patients sign consent, scan documents, & upload paperwork.
Step 4: Nurse completes paperwork online or on iPad at patient home. All documents delivered to intake team.
We’ve completely reinvented the admission experience so you don’t have to. Compare our offering to typical alternatives and you’ll immediately see the difference. Not convinced, schedule a 30 minute demonstration and we’ll show you. Schedule Demo
|Legible on mobile Phone||X||X|
|Works on any device (desktop, android, iPhone) without downloading an app||X||X|
|Does not require faxing; does not require printing and scanning||X||X||X|
|Does not require an email address; mobile phone an option||X|
|Partially completed forms can be finished in person||X|
|Track user engagement||X|
|Educates patients and family||X|
|Enables patient and family to download completed forms anytime||X|
|Patients & family can use their phone to scan Advanced Directives||X|
|Integrated with EHRs||X|
|Patients can switch between languages on their own||X|
|Paperwork produced in multiple languages||X|
Work With One Of These EHRs? So Do We.
Your staff have enough on their plates to get a patient admitted. Our solution works with the leading Hospice EHRs. Forms get prefilled with patient demographic details so you (and patients) don’t have to. Signed consents, scanned paperwork, and patient uploaded documents all get pushed back into your EHR.
Don’t see your EHR? Call us. We’ll work with your vendor.
We can get you up and running within 48 hours after the demo.
Your account will include:
- White labeled website for patients
- Professionally produced Explanation of Service video
- Customized for your admission forms
- Mobile app for admission nurses
- Patient document upload
- No obligation, pay-as-you-go
Still have questions? Give us a call
+1 855-762-7863. A customer support associate will assist you.