by Steve Haar | Jun 26, 2023 | CEO, technology
SHARETurning data (measurements) into actionable information is an art and a science. Every graph or report should tell a story that: Is easily understood Related to the reader’s own actions (they can affect it) Provides insights for next steps/action There are many challenges to gaining actionable insights with data. A few of these issues are: Unstructured Processes Challenges start with the structure, or lack thereof, in processes; important information resides in inaccessible, unstructured formats when shared through paper, fax, text,…
by Nandip Kothari | Apr 19, 2023 | CEO, technology
SHAREDuring the pandemic, companies rapidly transitioned their paper processes to digital. Hospice was no exception. In fact, the inability to sign forms online became a showstopper for patients in facilities where physical access became limited or non-existent. At the time, the obvious choice was the market leader in electronic signatures – DocuSign (followed closely behind by Adobe Sign). And if your IT department had adopted DocuSign BEFORE the pandemic, they were geniuses! Fast forward to 2023, and we see a…
by Steve Haar | Feb 27, 2023 | CEO, Referral Management, technology
SHAREThere are many steps to patient admissions, and the process can get bogged down at anyone of them. Unfortunately, for most organizations, there is insufficient access to information to uncover what needs to be done to address issues or even where those issues reside. Often, organizations are not collecting the data in the first place. One reason organizations don’t collect data is the nature of their admissions process. Spreading communications across email, text messages, paper forms, and faxes create an…
by Steve Haar | Nov 29, 2022 | Hospice, technology
SHARE Virtual Intake Portal (VIP) is a service created by SMARTMD to manage the admissions process for hospice organizations. Where other tools and approaches to admissions were created to address a part of the process, VIP is a ground-up solution. SMARTMD asked, “if we created a process from scratch, based on technology available today, what would hospice admissions look like?”. This approach is founded on the concept of DigitalTransformation (DT). Admissions teams using VIP have reported cutting a couple of…
by Steve Haar | Oct 29, 2021 | technology
SHARE“Digital transformation marks a rethinking of how an organization uses technology, people, and processes in pursuit of new business models and new revenue streams, driven by changes in customer expectations around products and services.” — CIO Digital Transformation, The Right Mindset One challenge in digital transformation (DT) is the tendency to think of technology as a tool to help do what is currently done, but faster or more efficiently. On the surface, this seems reasonable. But, it limits the scope…
by Steve Haar | Aug 6, 2021 | technology
SHAREHealthcare has seen a great deal of technological advancement in a range of areas from diagnostics, treatment, and communication. Some of these are things from which patients will benefit but never see. Other tech will be front and center in the patient experience. Here are just a few of the articles we’ve seen recently. “Feeling” prosthetics… A team at Florida Atlantic University combines stretchable tactile sensors, liquid metal, and AI to place over 3,000 sensors on a fingertip of an…
