by Steve Haar | Nov 29, 2022 | Hospice, technology
SHARE Virtual Intake Portal (VIP) is a service created by SMARTMD to manage the admissions process for hospice organizations. Where other tools and approaches to admissions were created to address a part of the process, VIP is a ground-up solution. SMARTMD asked, “if we created a process from scratch, based on technology available today, what would hospice admissions look like?”. This approach is founded on the concept of DigitalTransformation (DT). Admissions teams using VIP have reported cutting a couple of…
by Steve Haar | Sep 16, 2022 | CEO, Hospice
SHARE Hospice Admissions Index & Volatility Scores Relatively Flat Index Mask Market Volatility What is The Hospice Admissions Index and Volatility Score Hospice Admissions Index (HAI) measures the relative monthly change in the broad hospice facilities’ admissions. The participating hospices are part of the SMARTMD Palliative CRM Virtual Intake Portal (VIP). To be included in the HAI, a facility must be part of VIP continuously for the entire measurement period. While the HAI looks at the aggregate change, the Hospice…
by Steve Haar | Jul 19, 2022 | Hospice
SHARE Compliance is a significant concern within healthcare, adhering to government and insurance requirements. For hospice, where employee turnover is at the highest level in years, ensuring continuity of care and compliance provides a challenge for organizations across the country. Finding ways to maintain compliance means exploring new tools and processes. Risk of Employee Turnover The more a process depends on the memory of individuals and intervention or manual activity, the greater the risk posed by employee turnover. In most…
by Steve Haar | Jun 27, 2022 | Hospice
SHARE Digital transformation is a process of adopting technology to improve all facets of a business. Ideally, engaging in digital transformation involves a long-term view of the operations. But, as hospice is challenged with staffing issues, it is vital to consider ways to improve efficiency and reduce the burden on staff to make each member of the team more productive. Done properly, digital transformation can mitigate the disruption that takes place in the event of turnover. Hospice organizations are facing…
by Steve Haar | Jun 15, 2022 | Hospice
SHARE Hospice facilities & organizations have faced significant challenges over the past few years, as seen throughout healthcare. Adopting new procedures and technology to address the issues of the pandemic, changing federal guidelines, and a host of other issues need to be managed. Chief among the concerns is the lack of qualified hospice professionals and knowledgeable healthcare providers. The challenge of education, training, and the burden it puts on hospice resources is being addressed in a number of ways. Hospice…
by Steve Haar | Apr 21, 2022 | Hospice
SHARE With the CMS increase in the base pay rate for in-patient hospice care, providers are expanding facilities and seeing growth in admissions. As they do, they are also being cautious to manage compliance with regulations and costs. The Hospice News article highlights some Hospice organizations’ expansion efforts and how they are managing the growth. Hospices Expand Inpatient Care, But Tread Carefully Hospices Expand Inpatient Care, But Tread Carefully “In addition to across-the-board expenses like wages and salaries, medications and…
