Hospice Archives - SMARTMD Hospice Archives - SMARTMD

The Hidden Costs of Ownership

SHAREOn the surface, comparing the cost of two admissions solutions may appear straightforward. With some variations on how products are priced, the end cost calculation for each will give you the comparable direct cost of ownership. But, this only tells part (often a tiny part) of the total cost of ownership. For palliative and hospice facilities, labor costs are the highest cost center. Many activities are in person when managing the admissions process, with an admissions nurse visiting the patient…

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A Digital Admissions Process vs Paper-Centric

A Digital Admissions Process vs Paper-Centric

SHAREOver the past few years, we’ve shared our approach to developing solutions for our hospice and palliative care customers. Applying digital transformation methodologies, we create solutions that leverage the latest benefits of technology. During recent visits to current and potential customers, we saw the advantages of this approach.  The digital environment allows a full range of access to information and functionality. The importance of this was highlighted as we discussed the process of obtaining hospice admissions documentation and processing revisions…

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Virtual Intake Portal – What we have seen so far

Virtual Intake Portal – What we have seen so far

SHARE  Virtual Intake Portal (VIP) is a service created by SMARTMD to manage the admissions process for hospice organizations. Where other tools and approaches to admissions were created to address a part of the process, VIP is a ground-up solution. SMARTMD asked, “if we created a process from scratch, based on technology available today, what would hospice admissions look like?”.  This approach is founded on the concept of DigitalTransformation (DT).  Admissions teams using VIP have reported cutting a couple of…

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Relatively Flat Hospice Index Mask Market Volatility

Relatively Flat Hospice Index Mask Market Volatility

SHAREHospice Admissions Index & Volatility Scores Relatively Flat Index Mask Market Volatility What is The Hospice Admissions Index and Volatility Score Hospice Admissions Index (HAI) measures the relative monthly change in the broad hospice facilities’ admissions. The participating hospices are part of the SMARTMD Palliative CRM Virtual Intake Portal (VIP). To be included in the HAI, a facility must be part of VIP continuously for the entire measurement period. While the HAI looks at the aggregate change, the Hospice Admissions…

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Maintaining Compliance During Employee Turnover

Maintaining Compliance During Employee Turnover

SHARECompliance is a significant concern within healthcare, adhering to government and insurance requirements. For hospice, where employee turnover is at the highest level in years, ensuring continuity of care and compliance provides a challenge for organizations across the country. Finding ways to maintain compliance means exploring new tools and processes. Risk of Employee Turnover The more a process depends on the memory of individuals and intervention or manual activity, the greater the risk posed by employee turnover. In most industries,…

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