Steve Haar, Author at SMARTMD Steve Haar, Author at SMARTMD

The Hidden Costs of Ownership

SHAREOn the surface, comparing the cost of two admissions solutions may appear straightforward. With some variations on how products are priced, the end cost calculation for each will give you the comparable direct cost of ownership. But, this only tells part (often a tiny part) of the total cost of ownership. For palliative and hospice facilities, labor costs are the highest cost center. Many activities are in person when managing the admissions process, with an admissions nurse visiting the patient…

Read More
A Digital Admissions Process vs Paper-Centric

A Digital Admissions Process vs Paper-Centric

SHAREOver the past few years, we’ve shared our approach to developing solutions for our hospice and palliative care customers. Applying digital transformation methodologies, we create solutions that leverage the latest benefits of technology. During recent visits to current and potential customers, we saw the advantages of this approach.  The digital environment allows a full range of access to information and functionality. The importance of this was highlighted as we discussed the process of obtaining hospice admissions documentation and processing revisions…

Read More
That which can be measured can be optimized…is almost right.

That which can be measured can be optimized…is almost right.

SHARETurning data (measurements) into actionable information is an art and a science. Every graph or report should tell a story that: Is easily understood Related to the reader’s own actions (they can affect it) Provides insights for next steps/action There are many challenges to gaining actionable insights with data.  A few of these issues are: Unstructured Processes Challenges start with the structure, or lack thereof, in processes; important information resides in inaccessible, unstructured formats when shared through paper, fax, text,…

Read More
Whats Your Admissions Shape?

Whats Your Admissions Shape?

SHAREThere are many steps to patient admissions, and the process can get bogged down at anyone of them. Unfortunately, for most organizations, there is insufficient access to information to uncover what needs to be done to address issues or even where those issues reside. Often, organizations are not collecting the data in the first place. One reason organizations don’t collect data is the nature of their admissions process. Spreading communications across email, text messages, paper forms, and faxes create an…

Read More