Nandip Kothari, Author at SMARTMD Nandip Kothari, Author at SMARTMD
Referral Management: Tracking The Patient Journey

Referral Management: Tracking The Patient Journey

SHARELooking to grow your patient census in 2020, but limited on budget? The first question to answer is where to focus your efforts. Will growing your referral network have the biggest impact, or is it improving your scheduling process? The biggest mistake you can make is to assume you already know the answer. I mean you wouldn’t ever assume a patient’s diagnosis without first looking at test results or examining the patient, would you? Introducing the Customer Journey Patients don’t…

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